Privacy Policy
Privacy Policy
The following is the Privacy Policy governing the proprietary services operated and maintained by W ONE TECH ENERGY SDN BHD.
As part of our commitment to providing products and services to our customers, we place a high priority on safeguarding the privacy of their personal data and information. This Privacy Policy document outlines the specific types of information collected and recorded by W ONE TECH ENERGY SDN BHD and how we utilize this information.
Please note that our Privacy Policy applies exclusively to our online activities and governs information collected from visitors to our website. It does not extend to information collected offline or through channels other than our website.
Consent
By using our website, you are explicitly consenting to adhere to our Privacy Policy and its associated terms.
Information We Collect
The specific reasons for requesting your personal information and the exact details of the information needed will be clearly communicated when such information is being requested.
When you get in touch with us, we may need to gather more details about you. This could include your name, email address, phone number, the contents of your message, any attachments you send us, and any other information you decide to share with us.
The reason(s) as to why we require for your personal data/information includes the following but not limited to:
- To ensure the accurate identification and authentication of communications and instructions received from you, it is essential to establish and verify your identity.
- To comply with legal and regulatory obligations;
- In order to assess your compatibility with the products and services we offer;
- For the purpose of analysis and marketing, with the aim of improving our products and services and providing enhanced solutions.
- To enhance the efficiency of our operations and improve our ability to process your transactions and instructions, we are working to streamline our processes.
Upon registration for an Account (if applicable), we will gather the following data/information to facilitate:
- Identify you (e.g. name, company name, identification numbers, company registration numbers);
- Keep in contact with you (e.g. address, contact numbers);
- Assess your profile (e.g. company profile, employment details);
- Fulfil our legal and regulatory obligations; e.g. reporting obligations; and/or
- Ensure to document all your interactions and transactions with us, including but not limited to voice or video recordings, biometric data, and information obtained from internet and mobile applications.
In accordance with legal and regulatory requirements, any personal data/information collected may be disclosed to the following, among others:
- Within the ranks of W ONE TECH, this encompasses officers, directors, employees, consultants, agents, advisers, contractors, affiliates, subsidiaries, and/or representatives of W ONE TECH.
- Collaboration with law enforcement agencies and regulatory bodies is mandatory under specific circumstances.
- When it is imperative to safeguard your interests and acquiring your consent beforehand is not feasible, such actions will be taken.
- We may share information with third-party entities with whom we have entered into contractual agreements to deliver specific services. These third-party entities are obligated to adhere to the same privacy standards that we uphold.
- With parties with whom we have obtained your consent to share.
How We Use Your Information
We use the information we collect in various ways, including but not limited to:
- Provide, operate, and maintain our website;
- Improve, personalize, and expand our website;
- Understand and analyse how you use our website;
- Develop new products, services, features, and functionality;
- Communicate with you, either directly or through one of our
- partners, including for customer service, to provide you with
- updates and other information relating to the website, and for
- marketing and promotional purposes;
- Send you emails; and
- Find and prevent fraud
Log Files
W ONE TECH follows a standardized protocol for the utilization of log files to record visitors’ activity upon accessing websites. This practice is widely adopted within hosting companies as part of hosting services’ analytics. The information captured through log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and potentially the number of clicks. It is important to note that none of this data is linked to personally identifiable information. The main purposes of utilizing this information are to analyze trends, manage the website, monitor user interactions, and gather demographic data.
SAFEGUARD YOUR PERSONAL DATA/INFORMATION
As an organization, we are dedicated to upholding the confidentiality of your data, whether it exists in physical or digital formats. We have implemented protocols and security measures that adhere to global best practices. These measures undergo regular evaluation to confirm their efficacy and adequacy. It is mandatory for all our personnel and authorized third parties to comply with these measures and protocols.
ADVERTISING PARTNERS PRIVACY POLICIES
Third-party ad servers or ad networks utilize technologies within their respective advertisements and links, which may be displayed on W ONE TECH. These technologies are directly transmitted to users’ browsers, and they automatically gather the users’ IP addresses. The primary purpose of these technologies is to assess the efficacy of advertising campaigns and to tailor the advertising content displayed on the websites visited by users.
Please be aware that W ONE TECH does not have access to or control over the usage of cookies by third-party advertisers, and therefore cannot be held responsible or liable for them.
The Privacy Policy of W ONE TECH ENERGY SDN BHD is specific to our own website and does not apply to other advertisers or third-party websites. We advise referring to the respective Privacy Policies of these third-party ad servers for more detailed information, including their practices and guidelines for opting out of specific options.
In the context of cookie management, it is possible to disable cookies by adjusting the settings in your individual web browser. For detailed guidance on managing cookies within specific web browsers, it is advisable to consult the official websites of the respective browsers.
PARENTAL GUIDANCE
As part of our core focus, we are committed to implementing safeguards to protect minors while utilizing online resources. We strongly urge parents and guardians to actively oversee, engage in, and/or supervise and steer the digital activities of their children.
W ONE TECH does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
YOUR RIGHTS
You have the rights to request access to the personal data/information that you have provided to us. However, there may be a cost involved, depending on the nature of the data requested.
Please be reminded that you have the right to withdraw your consent for us to process the personal data/information provided by you. It is important to note that the withdrawal of your consent may impact the products/services that we can provide to you.
If there are any changes to your personal data/information, or if you believe that the personal data/information we have about you is inaccurate, incomplete, misleading, or outdated, please contact us. You are also entitled to change or correct the personal data/information that you have provided to us.
UPDATES
We reserve the right to periodically update this Privacy Policy. It is advised to regularly review this Privacy Policy to remain informed about how we safeguard your information.
Please be aware that W ONE TECH does not have access to or control over the usage of cookies by third-party advertisers, and therefore cannot be held responsible or liable for them.
The Privacy Policy of W ONE TECH ENERGY SDN BHD is specific to our own website and does not apply to other advertisers or third-party websites. We advise referring to the respective Privacy Policies of these third-party ad servers for more detailed information, including their practices and guidelines for opting out of specific options.
In the context of cookie management, it is possible to disable cookies by adjusting the settings in your individual web browser. For detailed guidance on managing cookies within specific web browsers, it is advisable to consult the official websites of the respective browsers.